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How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
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OVERVIEW
UPS Type
INPUT
Input Phase
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
Nominal Input Voltage Description
UPS Input Connection Type
UPS Input Cord Length (ft.)
Recommended Electrical Service
Input Plug Type
Input Cord Length (ft.)
Input Current
Power Factor (Input)
Input Circuit Breakers
Input Frequency
OUTPUT
Output Capacity (VA)
Output Capacity (kVA)
Output Capacity (Watts)
Output Capacity (kW)
Power Factor
Crest Factor
Nominal Voltage Details
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line Mode)
Output Voltage Regulation (Economy Line Mode)
Output Voltage Regulation (Battery Mode)
Load Management Receptacles
Output AC Waveform (AC Mode)
Output AC Waveform (Battery Mode)
Nominal Output Voltage(s) Supported
Output Receptacles
Individually Controllable Load Banks
Output Capacity Details
Included Output Power Cables
BATTERY
Battery Type
Runtime Full Load (min.)
Runtime Half Load (min.)
Expandable Runtime
Expandable Runtime Description
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Recharge Rate (Included Batteries)
Battery Access
Internal UPS Replacement Battery Cartridge
Battery Replacement Description
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
Severe Undervoltage Correction
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Switches
Alarm Cancel Operation
Audible Alarm
LED Indicators
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
UPS AC Suppression Response Time
EMI / RFI AC Noise Suppression
AC Suppression Joule Rating
AC Suppression Response Time
UPS Dataline Suppression
PHYSICAL
Primary Form Factor
Cooling Method
Installation Form Factors Supported with Included Accessories
UPS Housing Material
Unit Dimensions (hwd / in.)
Unit Weight (lbs.)
Rack Height
Included Mounting Accessory Description
Installation Form Factors Supported with Optional Accessories
Minimum Required Rack Depth (inches)
Optional Mounting Accessory Notes
Primary UPS Depth (mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
UPS Power Module Dimensions (hwd, in.)
UPS Power Module Weight (kg)
UPS Power Module Weight (lbs.)
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
AC Mode Efficiency Rating (100% Load)
AC Economy Mode Efficiency Rating (100% Load)
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
Operating Elevation
Audible Noise
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
AC Mode BTU / Hr. (Full Load)
AC Economy Mode BTU / Hr. (Full Load)
COMMUNICATIONS
Network Management Cards
Network Monitoring Port Description
PowerAlert Software
Communications Cable
WatchDog Compatibility
Network Management Card Description
Communications Interface
Emergency Power Off (EPO)/Remote On-Off (ROO)
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery Power (Setpoint)
High Voltage Transfer to Battery Power (Setpoint)
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
APPLICATIONS
UPS Applications
STANDARDS & COMPLIANCE
Product Certifications
Product Compliance
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
Connected Equipment Insurance (U.S., Canada & Puerto Rico)
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-15P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V
Input Plug Type
NEMA 5-15P
Input Cord Length (ft.)
8
Input Current
9A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
1000
Output Capacity (kVA)
1
Output Capacity (Watts)
900
Output Capacity (kW)
0.9
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V default
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 2%
Output Voltage Regulation (Economy Line Mode)
+/- 2%
Output Voltage Regulation (Battery Mode)
+/- 3%
Load Management Receptacles
Two switchable two-outlet load banks
Expandable Runtime Description
Add up to 4 extended battery modules (EBM), part number BP36V . *Note: BP36V is compatible only with the SU1000XLCD 2023 UPS design update featured on this page. For previous SU1000XLCD design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A4311 *Note: 744-A4311 is the replacement battery for the SU1000XLCD 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU1000XLCD, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
User replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-15P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V
Input Plug Type
NEMA 5-15P
Input Cord Length (ft.)
8
Input Current
12.5A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
1500
Output Capacity (kVA)
1.5
Output Capacity (Watts)
1350
Output Capacity (kW)
1.35
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP48RT . *Note: BP48RT is compatible only with the SU1500RTXLCD2U 2023 UPS design update featured on this page. For previous SU1500RTXLCD2U design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3297 *Note: 744-A3297 is the replacement battery for the SU1500RTXLCD2U 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU1500RTXLCD2U, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
(1) Contact closure; (1) RS-232; (1) Slot for SNMP/Web interface; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; Hot swappable batteries; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
UL Listed; cUL Listed
Product Compliance
CE (Europe); FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Nominal Input Voltage(s) Supported
100V AC; 110V AC; 120V AC
Nominal Input Voltage Description
120V factory default
UPS Input Connection Type
5-15P
UPS Input Cord Length (ft.)
8
Recommended Electrical Service
120V
Input Plug Type
NEMA 5-15P
Input Current
12.5A
Power Factor (Input)
0.99
OUTPUT
Output Capacity (VA)
1500
Output Capacity (kVA)
1.5
Output Capacity (Watts)
1350
Output Capacity (kW)
1.35
Power Factor
0.9
Crest Factor
3:1
Nominal Voltage Details
120V factory-default nominal voltage
Frequency Compatibility
50 / 60 Hz
Frequency Compatibility Details
Online Mode: Sync with line ±5% of nominal line frequency (outside this range: ±0.5% of auto-selected nominal frequency). Battery Mode: ±0.5% of auto-selected nominal frequency
Output Voltage Regulation (Line Mode)
+/- 1%
Output Voltage Regulation (Economy Line Mode)
+/- 1%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable two-outlet load banks
Expandable Runtime Description
Add up to 4 extended battery modules (EBM). Part number BP48RT .
*Note: BP48RT is compatible only with the SU1500RTXLCDN 2023 UPS design update featured on this page. For previous SU1500RTXLCDN design battery pack functionality, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Recharge Rate (Included Batteries)
3 hours recharge to 90%
Battery Access
Battery access door
Internal UPS Replacement Battery Cartridge 744-A3297
*Note: 744-A3297 is the replacement battery for the SU1500RTXLCDN 2023 UPS design update featured on this page. For the replacement battery in the previous design of SU1500RTXLCDN, please see the Legacy Product Datasheet under the Support tab, Documents & Downloads section.
Battery Replacement Description
Hot-swappable, user replaceable batteries
VOLTAGE REGULATION
Voltage Regulation Description
Online, double-conversion power conditioning
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
Front panel LCD information and configuration screen offers detailed UPS and site power status and operating data, plus configuration of voltage, frequency, operating mode, alarm function and a variety of additional options
Switches
RPO / ROO
Alarm Cancel Operation
Power-fail alarm can be temporarily silenced using alarm-cancel switch; silent mode alarm configuration option available
Network Monitoring Port Description
WEBCARDLXE Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; not compatible with WEBCARDLX
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and RS232 cable included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Network Management Card Description
Network management card included
Communications Interface
(1) Contact closure; (1) Included network card; (1) RS-232; (1) USB
Emergency Power Off (EPO)/Remote On-Off (ROO)
Yes
LINE / BATTERY TRANSFER
Transfer Time
0ms
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Expandable battery backup; On-Line/Double-Conversion; Pure sine wave output; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
UL Listed; cUL Listed
Product Compliance
CE (Europe); FCC (USA); REACH; RoHS
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
Frequency Compatibility Details
Output frequency matches input nominal on startup, defaults to 60 Hz on cold-start
Output Voltage Regulation (Line Mode)
+/- 2%
Output Voltage Regulation (Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery Mode)
+/- 2%
Load Management Receptacles
Two switchable three-outlet 5-15R load banks
Output AC Waveform (AC Mode)
Sine wave
Output AC Waveform (Battery Mode)
Pure Sine wave
Nominal Output Voltage(s) Supported
120V
Output Receptacles
(6) 5-15R
Individually Controllable Load Banks
Yes
Output Capacity Details
OVERLOAD CAPACITY: Supports inverter operation up to 105% load continuously, 125% load for 3 minutes; 150% load for 30 seconds and >150% load for 0.5 seconds before switching to BYPASS (when bypass input voltage and frequency are WITHIN bypass limits) or SHUTDOWN (when bypass input voltage or frequency are OUTSIDE bypass limits)
LED Indicators
14 LEDs indicate line power, online mode, economy/bypass mode, on-battery, overload, battery low, replace battery and fault status information - includes 4-LED meter display for load and battery charge level
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating
570
UPS AC Suppression Response Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
UPS Dataline Suppression
1 line TEL/DSL (1 in / 1 out); 10/100Base T Ethernet
PHYSICAL
Primary Form Factor
Tower
Cooling Method
Fans
Installation Form Factors Supported with Included Accessories
Tower
UPS Housing Material
Steel
Unit Weight (lbs.)
49.3000
Primary UPS Depth (mm)
495
Primary UPS Height (mm)
259
Primary UPS Width (mm)
229
UPS Power Module Dimensions (hwd, in.)
10.2 x 9 x 19.5
UPS Power Module Weight (kg)
22.36
UPS Power Module Weight (lbs.)
49.3
ENVIRONMENTAL
Operating Temperature Range
32° to 104°F (0° to 40°C)
Storage Temperature Range
5° to 122°F (-15° to 50°C)
Relative Humidity
0 to 95%, non-condensing
AC Mode Efficiency Rating (100% Load)
87%
AC Economy Mode Efficiency Rating (100% Load)
97%
Online Mode Heat Dissipation (BTU/Hr) @ Full Load
612
Audible Noise
< 45 dB at front side 1m
Battery Mode Heat Dissipation (BTU/Hr) @ Full Load
667
Network Monitoring Port Description
Supports detailed monitoring of UPS and site power conditions; DB9 port supports RS232 and contact closure communications; Economy-mode setting option is available using PowerAlert software and DB9 Serial cable connection OR via select Network Management Card options
PowerAlert Software
For local monitoring via the UPS’s built-in communication ports, download PowerAlert software at https://tripplite.eaton.com/products/power-alert
Communications Cable
USB and DB9 cabling included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
Communications Interface
Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled)
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)
80V (100% load), 65V ( <70% load)
High Voltage Transfer to Battery Power (Setpoint)
150
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)
Cold-start operation supported
High Availability UPS Features
Auto Probe Monitoring and Reboot (requires WEBCARDLX); Automatic inverter bypass; Hot swappable batteries; Remote management; Surge/noise protection; Zero transfer time
Green Energy-Saving Features
High efficiency economy mode operation; Individually controllable load banks; Schedulable daily hours of economy mode operation
APPLICATIONS
UPS Applications
Mission Critical Applications
STANDARDS & COMPLIANCE
Product Certifications
CSA (Canada); NOM (Mexico); UL 1778
Product Compliance
RoHS; FCC Part 15 Class A (USA)
WARRANTY & SUPPORT
Product Warranty Period (Worldwide)
2-year limited warranty
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