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Product Status Current Model Number: SMX1500LCDT

SmartPro 230V 1.5kVA 900W Line-Interactive UPS, Tower, LCD, USB, 8 Outlets

Warranty

Your product is still covered under warranty if it was purchased after 3/28/2022.

2-year limited warranty

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Product Warranty

Product Warranty Period (International)

2-YEAR LIMITED WARRANTY

Eaton warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Eaton will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Eaton's breach of its limited warranty.

Product Registration

Register your SMX1500LCDT

Adding or Replacing UPS Batteries

This UPS system does not support the addition of external battery packs.

Eaton's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from an Eaton authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Eaton products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Eaton will repair or replace the product at Eaton's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Eaton for replacement under warranty. You should first consult with Eaton Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Eaton does not accept product returns that are not under warranty. If you bought the wrong Eaton product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

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Parts & Accessories

UPS Replacement Batteries

  Model Number Description
UPS Replacement Battery Cartridge for APC, Belkin, Best, Powerware, Liebert & Other UPS RBC51 RBC51 UPS Replacement Battery Cartridge for APC, Belkin, Best, Powerware, Liebert & Other UPS

Power Distribution Units (PDUs)

  Model Number Description
200-250V 10A Single-Phase Hot-Swap PDU with Manual Bypass - 6 C13 Outlets, 2 C14 Inlets, 1U Rack/Wall PDUBHV101U PDUBHV101U 200-250V 10A Single-Phase Hot-Swap PDU with Manual Bypass - 6 C13 Outlets, 2 C14 Inlets, 1U Rack/Wall

Power Cords and Adapters

  Model Number Description
PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 4 ft. (1.22 m), Black P004-004 P004-004 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 4 ft. (1.22 m), Black
PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 6 ft. (1.83 m), Black P004-006 P004-006 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 6 ft. (1.83 m), Black
C14 Male to C13 Female Splitter, PDU Style - C14 to 2x C13, 10A, 250V, 18 AWG, 6 ft. (1.83 m), Black P004-006-2C13 P004-006-2C13 C14 Male to C13 Female Splitter, PDU Style - C14 to 2x C13, 10A, 250V, 18 AWG, 6 ft. (1.83 m), Black
PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 10 ft. (3.05 m), Black P004-010 P004-010 PDU Power Cord, C13 to C14 - 10A, 250V, 18 AWG, 10 ft. (3.05 m), Black
Laptop Power Adapter Cord, C14 to C5 Adapter - 7A/125V or 2.5A/250V, 18 AWG, 6 ft. (1.83 m), Black P014-006 P014-006 Laptop Power Adapter Cord, C14 to C5 Adapter - 7A/125V or 2.5A/250V, 18 AWG, 6 ft. (1.83 m), Black
Part Number Description
0005NXXX-6009UC UPS Preventative Maintenance on units 0-6000 VA for select products, Smart, SMX, SU UPS
5SW5Y-1750UC 5-Year Extended Warranty Smart & SMX 1401-1750 VA UPS systems
AS00NXXX-6009UC UPS Assembly on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
SU05NXXX-6009UC UPS Startup on UPS Systems 0-6000 VA for select products, Smart, SMX, SU UPS
WFLN72XX-2509UC 2-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN73XX-2509UC 3-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems
WFLN75XX-2509UC 5-Year Onsite Service Contract -0-2500 VA UPS, Smart, SMX, SU systems

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.