Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: M102-003-WH

USB-C Sync / Charge Cable with Lightning Connector - M/M, USB 2.0, White, 3 ft. (0.9 m)

Warranty

Your product is still covered under warranty if it was purchased after 10/18/2017.

2-year limited warranty

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Support for In-Warranty
Tripp Lite Products

North American Support Center
773.869.1104

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Documentation

Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

Charging Stations & Chargers
  Model Number Description
U280-004-WS3C1 | Charging Stations & Chargers U280-004-WS3C1 4-Port USB Charging Station with USB-C Charging and USB-A Auto-Sensing Ports
U280-007-CQC-ST | Charging Stations & Chargers U280-007-CQC-ST 7-Port USB Charging Station with Quick Charge 3.0, USB-C Port, Device Storage, 5V 4A (60W) USB Charge Output
U280-W02-A1C1 | Charging Stations & Chargers U280-W02-A1C1 Dual-Port USB Wall Charger with PD Charging - USB Type-C (39W) & USB Type-A (5V 2.4A/12W)
U280-C02-C1A1 | Charging Stations & Chargers U280-C02-C1A1 Dual-Port USB Car Charger with PD Charging - USB Type C (27W) & USB Type A (5V 1A/5W), UL 2089
Network Cables & Adapters
  Model Number Description
U444-06N-VGUB-C | Network Cables & Adapters U444-06N-VGUB-C USB 3.1 Gen 1 USB-C to VGA Adapter with USB-A, USB-C PD Charging & Gigabit Ethernet, Thunderbolt 3 Compatible, 1080p, Black
Digital Signage & Audio/Video
  Model Number Description
U442-DOCK13-S | Digital Signage & Audio/Video U442-DOCK13-S USB-C Docking Station, 4K @ 30 Hz, HDMI, Thunderbolt 3, USB Hub, Gb Ethernet – Silver
U444-06N-DP-C | Digital Signage & Audio/Video U444-06N-DP-C USB 3.1 Gen 1 USB-C to DisplayPort 4K Adapter with USB-C PD Charging Port, Thunderbolt 3 Compatible, 4K @60Hz
U444-06N-VGUB-C | Digital Signage & Audio/Video U444-06N-VGUB-C USB 3.1 Gen 1 USB-C to VGA Adapter with USB-A, USB-C PD Charging & Gigabit Ethernet, Thunderbolt 3 Compatible, 1080p, Black
USB, Lightning & FireWire
  Model Number Description
U280-004-WS3C1 | USB, Lightning & FireWire U280-004-WS3C1 4-Port USB Charging Station with USB-C Charging and USB-A Auto-Sensing Ports
U280-007-CQC-ST | USB, Lightning & FireWire U280-007-CQC-ST 7-Port USB Charging Station with Quick Charge 3.0, USB-C Port, Device Storage, 5V 4A (60W) USB Charge Output
U280-C02-C1A1 | USB, Lightning & FireWire U280-C02-C1A1 Dual-Port USB Car Charger with PD Charging - USB Type C (27W) & USB Type A (5V 1A/5W), UL 2089
U280-W02-A1C1 | USB, Lightning & FireWire U280-W02-A1C1 Dual-Port USB Wall Charger with PD Charging - USB Type-C (39W) & USB Type-A (5V 2.4A/12W)
U444-06N-DP-C | USB, Lightning & FireWire U444-06N-DP-C USB 3.1 Gen 1 USB-C to DisplayPort 4K Adapter with USB-C PD Charging Port, Thunderbolt 3 Compatible, 4K @60Hz
U444-06N-VGUB-C | USB, Lightning & FireWire U444-06N-VGUB-C USB 3.1 Gen 1 USB-C to VGA Adapter with USB-A, USB-C PD Charging & Gigabit Ethernet, Thunderbolt 3 Compatible, 1080p, Black
U442-DOCK13-S | USB, Lightning & FireWire U442-DOCK13-S USB-C Docking Station, 4K @ 30 Hz, HDMI, Thunderbolt 3, USB Hub, Gb Ethernet – Silver
Clear List

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.