Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

SmartOnline 3-Phase 120/208V 20kVA 16kW Double-Conversion UPS, Extended Run, 5 internal batteries, Network Card Options, Tower, DB9 Serial, Hardwire

Model Number: SU20K3/3XR5


  • 20,000 VA (20kVA) EXTENDED RUNTIME tower UPS with 5 internal battery packs
  • Offers 17 minutes full load (20kVA) and 42 minutes half load (10kVA)
  • 3-phase hardwire input and output (120/208VAC). Wide input voltage correction range (96 - 144V AC / 166 - 250V AC)
  • IGBT technology and zero transfer time, on-line, double-conversion operation
  • 3 communication ports, Slot for network card options and EPO jack
  • 1-year limited warranty

Overview

Tripp Lite's SU20K3/3XR5 20kVA SmartOnline 3-Phase Intelligent, True On-Line Extended Runtime UPS System has been redesigned to save valuable space and simplify runtime scalability. Power and battery components are combined into a single, small-footprint module (the smallest in its class). A robust internal battery runtime capability can be easily extended by installing additional optional internal battery packs through the convenient front panel access door. The SU20K3/3XR5 features a large internal battery compartment that contains more internal batteries than the equivalent standard-run model (SU20K3/3) and more space to add additional optional internal battery packs to extend runtime. The SU20K3/3XR5 provides mission-critical equipment with the highest level of power protection available. Large capacity 20,000VA/16,000 watt UPS continually converts incoming AC power into filtered DC power, and then resynthesizes it back into AC power with a pure sine wave. Perfectly regulated, continuous sine wave output with zero transfer time offers compatibility with all equipment types. IGBT inverter technology produces output power with <3% THD (total harmonic distortion), allowing connected equipment to perform at its peak. A 3:1 crest factor safely supports a variety of equipment, even those with wildly-fluctuating power demands. Extremely efficient operation saves money by lowering electricity consumption. Hardwire input and output connections. SU20K3/3XR5 features 120/208V AC, 3-phase, 4-wire (plus ground), wye input and output. It also features a wide input voltage correction range: 96-144/166-250V AC. Frequency is 50 or 60 Hz (auto-selectable). SU20K3/3XR5 includes internal power and battery components in a single small-footprint tower module. Battery support can be extended with additional internal battery packs. A manual bypass switch as well as an automatic bypass function ensure 100% availability of connected equipment by safely passing through AC power when the UPS requires maintenance. Three built-in communication ports (RS-232, contact closure and AS-400) work with PowerAlert Software, available via free download, to simultaneously provide shutdown commands and reporting on multiple servers without the need for costly accessories. An accessory slot accepts an optional internal network managment card. A Battery Start Switch allows cold restart of UPS during a prolonged blackout to utilize its batteries for periodic system access or data retrieval. An Emergency Power Off button turns UPS output OFF and disables Bypass output. Built-in Emergency Power Off (EPO) interface supports remote emergency shutdown in large facilities. Front panel combination LCD/LED display alerts users to a variety of UPS operational modes and conditions. A start-up service program is recommended to enhance the reliability of the installation.

Features

  • Large internal battery compartment contains more internal batteries than the equivalent standard-run model (SU20K3/3) and more space to add additional optional internal battery packs to extend runtime.
  • Saves valuable space: power and battery components combined into a single small-footprint module
  • Simplifies runtime scalability: convenient front panel battery access for expandable runtime with additional internal battery packs
  • True on-line, double conversion UPS with IGBT technology provides pure, sine wave AC output at all times
  • Maintains continuous operation through blackouts, voltage fluctuations and surges with zero transfer time
  • Removes harmonic distortion, electrical impulses, frequency variations and other hard-to-solve power problems
  • 20,000VA/16,000 watt power capacity with 3-phase, hardwire 120/208V AC input/output connections
  • Features a wide input voltage correction range: 96 - 144/166 - 250V AC
  • Included internal batteries provide 42 minutes runtime at half load (8,000 watts) and 17 minutes runtime at full load (16,000 watts)
  • 3:1 crest factor safely supports a variety of equipment, even those with wildly-fluctuating power demands
  • Extend runtime by installing optional internal battery packs (model # SURBC2030) through the front panel access door. SU20K3/3XR5 includes 5 internal battery packs and accepts 3 additional internal battery packs. A standalone battery module compartment with a 4 battery pack capacity and daisy-chain capability (model # SUBF2030) is available to further extend runtime.
  • 3 communication ports (RS-232, contact closure and AS-400)
  • Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
  • Manual bypass switch as well as an automatic bypass function ensures 100% availability of connected equipment by safely passing through AC power when the UPS system requires maintenance
  • Battery Start Switch allows cold restart of UPS during a prolonged blackout to utilize its batteries for periodic system access or data retrieval
  • Emergency Power Off button turns UPS output OFF and disables Bypass output
  • Start-up service program is recommended to enhance the reliability of the installation
  • Built-in Emergency Power Off (EPO) interface supports remote emergency shutdown in large facilities
  • Combination LED/LCD display

Package Includes

  • SU20K3/3XR5 UPS System (with 5 internal battery packs)
  • PowerAlert Software and cabling
  • Warranty information
  • Instruction manual
Cisco compatible RoHS compliant VMware ready application
Electrical Contracting Products Innovation Awards Finalist Search Data Center Products of the Year

Specifications

OVERVIEW
UPC Code037332136770
UPS TypeOn-Line
OUTPUT
Output Volt Amp Capacity (VA)20000
Output kVA Capacity (kVA)20
Output Watt Capacity (Watts)16000
Output kW Capacity (kW)16
Power Factor  0.8
Crest Factor  3:1
Frequency Compatibility50 / 60 Hz
Output Voltage Regulation (Line Mode)+/- 2%
Output Voltage Regulation (Battery Mode)+/- 2%
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported120V; 208V
Output ReceptaclesHardwire
Individually Controllable Load Banks  No
INPUT
Rated input current (Maximum Load)60A (per phase, online)
Nominal Input Voltage(s) Supported120/208V 3-PH Wye
Nominal Input Voltage Description3-Phase Wye, 4 wire (L1, L2, L3, N, G)
UPS Input Connection TypeHardwire
Input Phase3-Phase
BATTERY
Full Load Runtime (min.)  17 min. (16kw)
Half Load Runtime (min.)  42 min. (8kw)
Expandable Battery RuntimeSupports extended runtime with optional external battery packs
External Battery Pack Compatibility  SURBC2030; SUBF2030 (holds 4 SURBC2030)
Expandable Runtime DescriptionIncludes a battery housing with space for 3 internal SURBC2030 battery packs for extended runtime. Additional runtime capacity is available by adding SUBF2030 and additional SURBC2030 batteries - see runtime chart for specific recommendations
DC System Voltage (VDC)240
Battery Recharge Rate (Included Batteries)2 - 4 hours from 10% to 90%
Internal UPS Replacement Battery Cartridge SURBC2030 
Battery AccessFront panel internal battery access door
Battery Replacement DescriptionHot-swappable, replaceable batteries
Expandable RuntimeYes
VOLTAGE REGULATION
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Overvoltage Correction  Maintains continuous operation without using battery power during overvoltages to 144 / 250 (3-Phase, 4-Wire, wye), reducing output within 2% of nominal
Undervoltage Correction  Maintains continuous operation without using battery power during brownout / undervoltage conditions to 96 / 166 (3-Phase, 4-Wire, wye)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplaySELECTABLE LCD DISPLAY: indicates a wide range of UPS operational and fault/warning conditions including operational mode, alarm/shutdown conditions, input/output voltage/frequency, battery voltage, load percentage and more (see manual)
Switches"ON" button turns UPS's inverter ON. "OFF" button turns UPS's inverter OFF. "Select" Button browses through items displayed on LCD screen. "Enter" button selects items displayed on LCD screen. "Select" and "Enter" buttons used simultaneously mute UPS alarms. "Battery Start" Switch cold starts the inverter. "Emergency Power Off" button turns UPS output OFF and disables Bypass output. "Manual Bypass" switch bypasses the UPS's inverter during maintenance.
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAlarms warn against a variety of operational conditions: low-battery, overload, shutdown, bypass and more
LED Indicators7 LED DISPLAY: AC input, bypass input, AC-DC charger, DC-AC inverter, AC output, bypass operation and battery operation
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression  Yes
AC Suppression Joule Rating  2032
AC Suppression Response Time  Instantaneous
PHYSICAL
Cooling MethodFans
Installation Form Factors Supported with Included AccessoriesTower
Primary Form FactorTower
Primary UPS Depth (mm)935
Primary UPS Height (mm)1,293
Primary UPS Width (mm)495
Shipping Dimensions (hwd / in.)59.50 x 44.00 x 28.00
Shipping Weight (lbs.)1133.00
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)50.9 x 19.5 x 36.8
UPS Power Module Weight (kg)444.07
UPS Power Module Weight (lbs.)979
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity5 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  5355
Battery Mode BTU / Hr. (Full Load)  4413
COMMUNICATIONS
Communications InterfaceDB9 Serial; Contact closure; Slot for SNMP/Web interface
Network Monitoring Port DescriptionRS232, contact closure and AS400 monitoring ports are supported by 3 separate DB9 ports
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert
Communications CableDB9 cabling included
LINE / BATTERY TRANSFER
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)Maintains continuous operation during undervoltages as low as 96 / 166V AC (3-Phase, 4-Wire, wye). Below this point, output is maintained utilizing battery reserves.
High Voltage Transfer to Battery Power (Setpoint)Maintains continuous operation during overvoltages as high as 144 / 250V AC (3-Phase, 4-Wire, wye). Above this point, output is maintained utilizing battery reserves.
SPECIAL FEATURES
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS FeaturesAutomatic inverter bypass; Hot swappable batteries
CERTIFICATIONS
UPS CertificationsTested to UL1778 (USA); Tested to CSA (Canada); Tested to NOM (Mexico); Meets FCC Part 15 Category A (EMI)
WARRANTY
Product Warranty Period (U.S. & Canada)1-year limited warranty

Accessories

UPS Battery Packs
  Model Number Description
SUBF2030 | UPS Battery Packs SUBF2030 External Battery Frame for Extended Runtime for select SmartOnline 20kVA & 30kVA 3-Phase UPS Systems
SURBC2030 | UPS Battery Packs SURBC2030 Internal Battery Pack - Compatible with select SmartOnline 20kVA, 30kVA, 40kVA 3-Phase UPS System & SUBF2030 External Battery Frame
UPS Accessories
  Model Number Description
SU2030KMBP | UPS Accessories SU2030KMBP 3 Breaker Maintenance Bypass Panel for select Tripp Lite 20 and 30kVA UPS systems
SUDC208V42P | UPS Accessories SUDC208V42P 20-60kVA 3 Phase Power Distribution Center
SUDC208V42P30M | UPS Accessories SUDC208V42P30M 20-30kVA 3 Phase Power Distribution Center with Integrated 3 breaker 208V Service Bypass Switch
Management Hardware
  Model Number Description
MODBUSCARD | Management Hardware MODBUSCARD MODBUS Management Accessory Card for UPS Remote Monitoring and Control
RELAYIOCARD | Management Hardware RELAYIOCARD Programmable Relay I/O Card
SNMPWEBCARD | Management Hardware SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
TLNETCARD | Management Hardware TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card

Services

Annual Service Agreements

Part Number Description
W05-SCBAS1 Annual Service Agreement for SU20K, SU30K or SU40K 3-Phase UPS and Primary Battery in USA
W05-SCBAS1-1B Annual Service Agreement for SU20K, SU30K or SU40K 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA
W05-SCENH1 Annual Service Agreement for SU20K, SU30K or SU40K 3-Phase UPS and Primary Battery in USA - Premium
W05-SCENH1-1B Annual Service Agreement for SU20K, SU30K or SU40K 3-Phase UPS and Primary Battery Plus 1 Battery Cabinet in USA - Premium
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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.