Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

SmartOnline 208/240 & 120V 5kVA 3.8kW Double-Conversion UPS, 4U Rack/Tower, Extended Run, Network Card Options, USB, DB9 Serial, Bypass Switch

Model Number: SU5000RT4U


  •  5kVA / 5000VA / 3800W on-line double-conversion 4U rack/tower UPS, Sine Wave
  • Included maintenance bypass switch enables live replacement of UPS with zero downtime
  • Extended runtime options, Interactive LCD interface
  • USB, RS232 & EPO ports; Slot for network management card options
  • NEMA L14-30P 208/240V 60Hz input (4 wire split phase); L6-30R, L6-20R (208/240V) & 5-15/20R (120V) outlets
  • 2-year limited warranty

Overview

Tripp Lite 5kVA SmartOnline Hot-Swappable Modular Rack/Tower UPS. 5000VA on-line, double-conversion UPS for server, network and telecommunications equipment. Maintains battery-derived AC output during blackouts with active, full-time power conditioning. Fault tolerant auto-bypass prevents unexpected service interruptions during overload or internal fault conditions. Single all-in-one housing installs in 4 rack spaces (4U). Upright tower installation with optional 2-9USTAND accessory. 2-post rackmount installation with optional 2POSTRMKITHD. Full-time sine wave output within 3% of selectable 208/120 or 240/120V AC. Corrects brownouts and overvoltages from 65V to 140V (L-N). Expandable runtime with optional external battery packs. Dual-conversion UPS converts raw input from AC to DC, then back to perfect sine wave AC output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types. Highly efficient operation in optional economy mode setting, saving BTU heat output and energy costs. Network-grade AC surge and noise suppression. Network management interfaces include combination RS-232 enabled and contact closure serial port, enhanced USB port and slot for network management card options. Includes USB and DB9 serial ports. Built-in DB9 port offers both enhanced RS-232 enabled monitoring data, plus contact closure monitoring ability. HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X. Supports simultaneous detailed monitoring of equipment load levels, self-test data and mains power conditions via all 3 network interfaces. PowerAlert monitoring software is available via free download. Emergency Power Off (EPO) interface. Front panel LEDs and LCD readout with scroll controls support visual monitoring of all major UPS functions. LED/LCD display panel easily rotates for viewing in rackmount or tower configurations. Audible alarm. Self test. 4-post rackmount accessories. Includes NEMA L14-30P split phase 4 wire input plug and 12 total output receptacles (2 L6-30R, 2 L6-20R and 8 5-15/20R). Input cord and outlets are mounted on a detachable backplate with manual bypass switch to enable hot-swappable UPS replacement without powering off connected equipment. Optional SUPDMB568HW detachable backplate accessory enables hardwire input-output connections to the UPS. Additional external Power Distribution Unit (PDU) options available. Internal batteries and optional external battery packs are field replaceable and hot swappable. Attractive all-black color scheme. $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only).

Features

  • True on-line, double-conversion UPS provides pure, full-time sine wave AC output free of surges, voltage fluctuations and line noise
  • 5000VA/3800 watt output power capacity with dual voltage output of 208/120 or 240/120V
  • 4U all-in-one high power density housing supports rackmount installation in only 4 rack spaces
  • Dual conversion UPS actively converts raw input from AC to DC, then back to perfect sine wave AC output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types
  • Input cord and outlets are mounted on a detachable backplate with manual bypass switch to enable hot-swappable UPS replacement without powering off connected equipment
  • Provides perfectly regulated, sine wave output power free of line noise, transient surges and frequency variation for the most efficient operation of critical servers, networking and telecommunications equipment
  • Maintains output within 3% of selected 208/120 or 240/120V nominal voltage during brownouts and overvoltages
  • Supports connected equipment during blackouts for 14/6 minutes at half/full load levels, runtime is further expandable with optional external battery packs
  • Intelligent battery management system extends battery life
  • Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
  • Network interfaces support simultaneous communications via DB9 port, USB port and slot for network management card options
  • Compatible with Tripp Lite UPS management card options WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
  • USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
  • Includes USB and DB9 serial ports; Built-in DB9 port offers both enhanced RS-232 enabled monitoring data, plus contact closure monitoring ability
  • HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X.
  • Built-in Emergency Power Off (EPO) interface with cable
  • Includes 12 built-in output receptacles (2 L6-30R, 2 L6-20R, 8 NEMA 5-15/20R)
  • L14-30P split phase, 4 wire plug-in connection (featured on included detachable PDU). Optional hardwire input/output PDU available separately
  • Front panel LEDs and LCD readout with scroll button enables visual confirmation of all major UPS functions and current site electrical conditions
  • Front panel switches enable power on/off control, self-test and alarm cancel functions
  • Included adjustable mounting rails support installation in 4 post 19-inch rack enclosures
  • Optional 2-9USTAND set of tower stands supports upright tower installation
  • Optional 2POSTRMKITHD accessory enables 2-post rackmount installation
  • UPS ships fully assembled in full compliance with DOT regulations, no time consuming connection of internal batteries by user is required
  • Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
  • Detachable PDU with built-in manual bypass switch enables hot-swappable UPS replacement without powering off connected equipment
  • $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)

System Requirements

  • Electrical Service: 125/250V, 4-wire, split phase, 30A
  • Communication Interface: serial DB-9 or USB
  • Compatible with all standard 19-in. equipment

Package Includes

  • SU5000RT4U UPS System (with SUPDMB56 detachable PDU module)
  • USB, DB9 and EPO cabling
  • Rackmount installation kit for 4 post rack enclosures
  • Owner's manual and warranty information
Cisco compatible RoHS compliant VMware ready application
eWeek Excellence Awards

Specifications

OVERVIEW
UPC Code037332126481
UPS TypeOn-Line
OUTPUT
Output Volt Amp Capacity (VA)5000
Output kVA Capacity (kVA)5
Output Watt Capacity (Watts)3800
Output kW Capacity (kW)3.8
Power Factor  0.8
Crest Factor  3:1
Nominal Voltage Details240/120V or 208/120V split phase output
Frequency Compatibility60 Hz
Output Voltage Regulation (Line Mode)+/- 3%
Output Voltage Regulation (Economy Line Mode)+/- 10%
Output Voltage Regulation (Battery Mode)+/- 3%
Output Circuit Breakers20A branch rated breakers (x4) protect 2 5-15/20R outlets each, 20A double pole breakers (x2) protect one L6-20R each, L6-30R outlets are unbreakered
Output AC Waveform (AC Mode)Pure Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Output Capacity DetailsSupports up to 105% load continuously in double conversion mode, 106 to 125% for 3 minutes, 126 to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support equipment directly from mains power; Double conversion mode is automatically restored as the overload is cleared
Nominal Output Voltage(s) Supported120V; 208V; 240V
Output Receptacles(8) 5-15/20R; (2) L6-20R; (2) L6-30R
Individually Controllable Load Banks  No
INPUT
Rated input current (Maximum Load)21A
Nominal Input Voltage(s) Supported120/208V (Split phase L1,L2,N,G); 120/240V (Split phase L1,L2,N,G)
UPS Input Connection TypeL14-30P
UPS Input Connection Description4 wire split-phase input (L1, L2, N, G)
UPS Input Cord Length (ft.)10
Recommended Electrical Service30A 208/120V Split Phase
Input PhaseSingle-Phase
BATTERY
Full Load Runtime (min.)  6 min. (3800w)
Half Load Runtime (min.)  14 min. (1900w)
Expandable Battery RuntimeSupports extended runtime with optional external battery packs
External Battery Pack Compatibility  BP192V12-3U; BP192V5RT2U (limit 1); BP192V787C-1PH 
DC System Voltage (VDC)192
Battery Recharge Rate (Included Batteries)Less than 6 hours from 10% to 80% (typical, full load discharge)
Internal UPS Replacement Battery Cartridge RBC9-192 
Battery AccessFront panel battery access door
Battery Replacement DescriptionHot-swappable, user replaceable batteries
Expandable RuntimeYes
VOLTAGE REGULATION
Voltage Regulation Description+/-3% output voltage regulation in online, double-conversion mode
Overvoltage Correction  Corrects overvoltages to 140 (measured L1-N : L2-N)
Undervoltage Correction  Corrects undervoltages to 65 (measured L1-N : L2-N)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD DisplaySelectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats
SwitchesIncludes main power off/on switch, plus 2 switches to set and execute scrollable LCD functions. A manual bypass switch featured on the detachable PDU allows for complete removal of the UPS during routine maintenance without disrupting power to connected loads. Battery Charge level switch allows the charger output to be adjusted to a higher charge rate when additional battery packs are added.
Alarm Cancel OperationAlarm cancel switch
Audible AlarmUnique audible alarms for all major UPS, environmental and power conditions (see manual)
LED Indicators6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating1810
UPS AC Suppression Response TimeInstantaneous
EMI / RFI AC Noise Suppression  Yes
PHYSICAL
Cooling MethodFan
Included Mounting Accessory DescriptionIncludes 4 post rackmount installation accessories
Installation Form Factors Supported with Included Accessories4 post 19 inch rackmount
Installation Form Factors Supported with Optional Accessories2 post rackmount (2POSTRMKITHD); Tower (2-9USTAND)
Maximum Device Depth (in.)30.8
Minimum Required Rack Depth with External Battery Pack (cm)98
Minimum Required Rack Depth with External Battery Pack (in.)38.75
Minimum Required Rack Depth without External Battery Pack (cm)91
Minimum Required Rack Depth without External Battery Pack (in.) 35.75
Primary Form FactorRackmount
Primary UPS Depth (mm)782
Primary UPS Height (mm)178
Primary UPS Width (mm)445
Rack Height4U
Shipping Dimensions (hwd / in.)14.00 x 24.00 x 36.00
Shipping Weight (lbs.)208.00
UPS Dimensions DetailsIncludes 4U UPS/power module plus SUPDMB56 detachable PDU with bypass; MAXIMUM DEVICE DEPTH specification refers to the whole UPS installed depth with bypass PDU installed
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)7 x 17.5 x 30.8
UPS Power Module Weight (kg)67.86
UPS Power Module Weight (lbs.)149.6
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  1441
AC Economy Mode BTU / Hr. (Full Load)827
Battery Mode BTU / Hr. (Full Load)  1283
AC Economy Mode Efficiency Rating (100% Load)94%
Operating Elevation (ft.)0-3000m (0 to 10,000 ft.)
Audible Noise60 dBA at front side 1 meter
Operating Elevation (m)0-3000 m
COMMUNICATIONS
Communications InterfaceUSB (HID enabled); DB9 Serial; Contact closure; EPO (emergency power off); Slot for SNMP/Web interface
Network Management CardsSNMPWEBCARD; WEBCARDLX; MODBUSCARD; RELAYIOCARD 
Network Monitoring Port DescriptionRS232 and contact closure communications are supported on one DB9 port
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert
Communications CableUSB and DB9 cabling included
LINE / BATTERY TRANSFER
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)65V (L1-N:L2-N)
High Voltage Transfer to Battery Power (Setpoint)140V (L1-N:L2-N)
SPECIAL FEATURES
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS FeaturesAutomatic inverter bypass; Hot swappable batteries; Hot swappable UPS power module; Manual bypass switch
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Schedulable daily hours of economy mode operation
CERTIFICATIONS
UPS CertificationsTested to UL1778 (USA); Tested to CSA (Canada); Tested to NOM (Mexico); Meets FCC Part 15 Category A (EMI)
WARRANTY
Product Warranty Period (Worldwide)2-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico)$250,000 Ultimate Lifetime Insurance 

Frequently Asked Questions

Tripp Lite offers Hot-Swap PDUs, which make any UPS hot-swappable, as well as Hot-Swappable Modular UPS Systems, which integrate a detachable Hot-Swap PDU. The key component of the hot-swappable design is a modular power distribution unit (PDU) that combines all input and output power connections with a manual bypass switch. The dual input and manual bypass features of the PDU enable UPS system maintenance–from battery replacement to complete power module exchange–without powering down connected mission-critical equipment and hiring costly service specialists. For a full explanation of “hot-swap” or “hot-swappable” UPS systems or PDUs, click here
In Economy Mode, the UPS increases efficiency by implementing dynamic double conversion, which means it suspends or resumes double conversion automatically as the quality of input power changes. For a full explanation of Economy Mode, click here

Additional FAQs may be available on the SU5000RT4U model support page.

Accessories

UPS Battery Packs
  Model Number Description
BP192V12-3U | UPS Battery Packs BP192V12-3U External 192V 3U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP192V12-3U)
BP192V5RT2U | UPS Battery Packs BP192V5RT2U External 192V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP192V5RT2U)
BP192V787C-1PH | UPS Battery Packs BP192V787C-1PH External 192V Battery Pack For SU5000RT4U, SU6000RT4U & SU8000RT4U - Tower, TAA
UPS Accessories
  Model Number Description
SUPDMB568HW | UPS Accessories SUPDMB568HW SUPDMB568HW - UPS Accessory - Hardwire PDU Module
2POSTRMKITHD | UPS Accessories 2POSTRMKITHD 2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components
2-9USTAND | UPS Accessories 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
Management Hardware
  Model Number Description
MODBUSCARD | Management Hardware MODBUSCARD MODBUS Management Accessory Card for UPS Remote Monitoring and Control
RELAYIOCARD | Management Hardware RELAYIOCARD Programmable Relay I/O Card
SNMPWEBCARD | Management Hardware SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card
ENVIROSENSE | Management Hardware ENVIROSENSE EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs

Extended Warranties

Part Number Description
WEXT1P 1-Year Extended Warranty - For select Tripp Lite Products
WEXT2P 2-Year Extended Warranty - For select Tripp Lite Products
WEXT3P 3-Year Extended Warranty - For select Tripp Lite Products

Services

Unpacking & Assembly

Part Number Description
W02-BIN Regular Business Hours Installation of 5 to 16kVA Single-Phase UPS Suites
W02-EIN Non-Business Hours Installation of 5 to 16kVA Single-Phase UPS Suites

Commissioning Services

Part Number Description
W02-BW0 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - excludes on-site warranty service
W02-BW1-1BD 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty
W02-BW2-1BD 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty
W02-BW3-1BD 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty
W02-EW0 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) excludes on-site warranty service
W02-EW1-1BD 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty
W02-EW2-1BD 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty
W02-EW3-1BD 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty
Clear List

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.