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We tailor our advice to your needs, including your level of knowledge and experience. If you're already an expert, we won't waste your time. We'll deliver the essential facts so you can move forward with your project. If you're new to 3-phase, we'll give you all the help you need.
We tailor our advice to your needs, including your level of knowledge and experience. If you're already an expert, we won't waste your time. We'll deliver the essential facts so you can move forward with your project. If you're new to healthcare infrastructure planning, we'll give you all the help you need.
How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
The first 4 products are shown in the compare table below. You can remove a product and replace it with a different one using the drop down list above each product.
Service Description
Regular business hours start up for single-phase, 208 volt UPS suite (10KRT through 20KRT Only) including primary rack mount battery pack and up to two auxiliary rack mount battery packs for locations within the US (lower 48 states) Excludes on site warranty. Contact Tripp Lite for additional charges that apply to more than 2 battery packs or cabinets.
INPUT
Input Phase
Single-Phase
SERVICE DETAILS
Service Type
Commissioning Service
Service Details
One Time Service
Agreement Duration
Factory Warranty Only
Product Coverage
Single-Phase UPS
Scheduled Service Hours
Normal Business Hours (M-F, 9AM - 5PM)
Service Description
Regular business hours start up for single-phase, 208 volt UPS suite (10KRT through 20KRT Only) including primary rack mount battery pack and up to two auxiliary rack mount battery packs. When timely performed, startup activates one year onsite, next business day "break/fix" warranty service for locations within the US (lower 48 states). Contact Tripp Lite for additional charges that apply to more than 2 battery packs or cabinets.
INPUT
Input Phase
Single-Phase
SERVICE DETAILS
Service Type
Commissioning Service
Service Details
Includes On-Site Warranty Coverage
Agreement Duration
1-Year
Product Coverage
Single-Phase UPS
Scheduled Service Hours
Normal Business Hours (M-F, 9AM - 5PM)
Geographic Coverage
US (Lower 48 States)
Emergency On-Site Service
Yes
Return for Repair
No
On-Site Repair
Yes
Preventative Maintenance
No
Number of Preventative Maintenance Visits
0
Travel Included
Yes
Labor Included
Yes
Parts Coverage
Yes
Parts Coverage Details
UPS Parts and Internal Batteries
Service Description
Regular business hours start up for single-phase, 208 volt UPS suite (12KRT through 20KRT Only) including primary rack mount battery pack and up to two auxiliary rack mount battery packs. When timely performed, startup activates two year onsite, next business day "break/fix" warranty service for locations within the US (lower 48 states). Contact Tripp Lite for current service areas. Additional charges apply for additional battery packs or cabinets.
INPUT
Input Phase
Single-Phase
SERVICE DETAILS
Service Type
Commissioning Service
Service Details
Includes On-Site Warranty Coverage
Agreement Duration
2-Year
Product Coverage
Single-Phase UPS
Scheduled Service Hours
Normal Business Hours (M-F, 9AM - 5PM)
Geographic Coverage
US (Lower 48 States)
Emergency On-Site Service
Yes
Return for Repair
No
On-Site Repair
Yes
Preventative Maintenance
No
Number of Preventative Maintenance Visits
0
Travel Included
Yes
Labor Included
Yes
Parts Coverage
Yes
Parts Coverage Details
UPS Parts and Internal Batteries
Service Description
Evening or week-end hours start up for single-phase, 208 volt UPS suite (10KRT through 20KRT Only) including primary rack mount battery pack and up to two auxiliary rack mount battery packs. When timely performed, startup activates three year onsite, next business day "break/fix" warranty service for locations within the US (lower 48 states). Contact Tripp Lite for additional charges that apply to more than 2 battery packs or cabinets
INPUT
Input Phase
Single-Phase
SERVICE DETAILS
Service Type
Commissioning Service
Service Details
Includes On-Site Warranty Coverage
Agreement Duration
3-Year
Product Coverage
Single-Phase UPS
Scheduled Service Hours
Normal Business Hours (M-F, 9AM - 5PM)
Geographic Coverage
US (Lower 48 States)
Emergency On-Site Service
Yes
Return for Repair
No
On-Site Repair
Yes
Preventative Maintenance
No
Number of Preventative Maintenance Visits
0
Travel Included
Yes
Labor Included
Yes
Parts Coverage
Yes
Parts Coverage Details
UPS Parts and Internal Batteries
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
